Expert Navigation for Your Travel Technology

Platform Pilots provides white glove consulting services to traveling experience companies, seamlessly managing your digital operations so you can focus on creating exceptional guest experiences. We specialize in:

  • Website Assessment & Recommendations

  • Calendar synchronization and booking flow management

  • Multi-platform integration and automation

01

Calendar Synchronization and Booking Flow Management

Your booking platform is powerful, but managing it effectively requires dedicated time and expertise that many travel companies simply don't have.We become your dedicated account management team for platforms like FareHarbor, Rezdy, GetYourGuide, and others, handling all the day-to-day operations that keep your bookings flowing smoothly. Our comprehensive platform management includes setting up and maintaining your product catalog, crafting compelling tour descriptions that convert browsers into bookers, and managing seasonal offerings and special excursions.We handle complex calendar management, ensuring availability is accurate across all your experiences while managing capacity, seasonal schedules, and special events. Our team manages your resource allocation, staff scheduling integration, and pricing strategies to maximize revenue during peak and off-peak periods.We also optimize your booking flow within the platform, ensuring customers experience a seamless journey from selection to confirmation. Rather than hiring full-time staff to manage these platforms, you get expert-level account management that understands the nuances of each booking system and how to leverage them for maximum bookings and revenue.

02

FREE WITH PURCHASE:
Website Assessment & Recommendations

Your website is working hard to convert visitors into bookings, but is it working as efficiently as it could be? We provide comprehensive website audits that identify opportunities to maximize your conversion potential without requiring major overhauls. Our analysis covers booking widget placement and functionality, evaluating whether your reservation tools are positioned where guests naturally expect to find them. We review product descriptions for clarity, appeal, and conversion optimization, ensuring your adventures are presented in the most compelling way possible. Our audits examine user flow patterns, identify potential booking bottlenecks, and assess mobile responsiveness across all devices. We provide actionable recommendations you can share with your web designer or development team, complete with specific placement suggestions, content improvements, and technical optimizations. Think of us as your digital strategist who spots what's working, what's not, and exactly how to fix it. You get a clear roadmap for improvements without the hassle of managing the technical implementation yourself.

03

Multi-Platform Integration and Automation

You've built your business on one platform like FareHarbor or Rezdy, but now you need to expand to distribution channels like Viator, GetYourGuide, or connect with travel agents and the technical setup feels overwhelming.We bridge this gap by handling all the complex integrations between your primary booking platform and these additional sales channels. Our team manages the technical process of connecting your existing inventory to new distribution platforms, ensuring your tours and availability sync properly across all channels.We handle the intricate setup of rate sharing with travel agents, configure wholesale pricing structures, and establish automated inventory management so you don't oversell or undersell across platforms. Whether you need to connect your FareHarbor account to GetYourGuide, set up agent portals for bulk bookings, or integrate with Viator's marketplace, we handle the technical heavy lifting.We configure these connections so your availability, pricing, and booking confirmations flow seamlessly between systems without requiring you to become a tech expert. You focus on running great tours while we ensure your business is properly connected and automated across all your sales channels.

In conclusion: Why Platform Pilots Makes Financial Sense

Hiring a full-time employee with the technical expertise to manage your booking platforms, handle integrations, and optimize your digital presence would easily cost $60,000-$80,000 annually; plus benefits, training, and the risk of turnover.With Platform Pilots, you get immediate access to specialists who already know these platforms inside and out, available on a flexible monthly basis when you need us most. No long-term contracts, no benefits packages, no hiring headaches. Whether you need intensive support during peak season or lighter maintenance during slower months, our model scales with your business needs.You get expert-level platform management and technical integration services for a fraction of the cost of hiring internally, with the flexibility to adjust or pause services as your business evolves.Why gamble on finding and training the right employee when you can have experienced professionals managing your platforms starting immediately?Starting at $199 and up

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